After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number (article tracking number) will be given to you after the receipt given from our shipment providers.
Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means).The server that hosts our bookstore encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it.
All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies.If you have further questions about the security of ordering online from us, please feel free to e-mail us at "firstname.lastname@example.org"
Our ordering system will automatically send you an email confirming that your order was successfully submitted. Please make certain that the email address you provide is correct. Upon processing, we will send you an additional email message confirming your order with applicable taxes and shipping charges calculated, and a shipping order number for your records.
We make custom sizes and customise colours in our designs. You will need to send us exact foot length and width in inches for us to create a custom pattern and fitting for you. Apart from this if you wish to have your insoles in faux leather, we would be happy to help you out.